AVISO IMPORTANTE PARA LOS PACIENTES

To our family of patients…and their families, friends, neighbors and co-workers,

I hope this message finds you well amid the current climate of uncertainty we are all facing.  Needless to say, we are all being affected in unprecedented ways by the events surrounding the COVID-19 coronavirus outbreak.  On local, state, national, and international levels, we are all in uncharted territory.  My intention in this message to you is to inform you of the many steps we are now taking at Antoine Dental Center to serve you best, and to ensure optimal levels of health and safety for you as we all navigate this situation together.  Please read ALL of this and pardon the length…it’s more important for me to be thorough than brief!

Since the news and developments regarding COVID-19 are changing very rapidly, this is an admittedly imperfect message that can and will be updated as often as necessary to keep you, our valued patients, up to date.  Ultimately, please know that we are committed to serving you at the highest levels possible, through any circumstances.  We are also fully committed to minimizing risks to you, my excellent dental team members, and myself, as well as all our families and surrounding circles.

Con vigencia inmediata, las siguientes condiciones y protocolos Están disponibles en el Centro Dental Antoine:

1: A menos que se indique lo contrario, actualmente estamos ABIERTOS para negocios., with our standard operating hours shown below.  Any potential adjustments of hours we are open will be communicated as necessary and without delay.  Existing patients and new patients are welcome, as long as they are free of any symptoms of illness.

Monday 11:00am – 6:30pm
Tuesday 10:00am – 6:30pm
Wednesday 10:00am – 6:30pm
Jueves con cita previa
Friday 10:00am – 6:30pm
Saturday 9:00am – 2:00pm

2: NEW “check-in” protocol for our patients is active.  When you arrive for your scheduled appointments, you can check in with our designated staff members outside in the parking lot.  To avoid having patients and companions waiting together in our reception room, we will text or call you back right away to either confirm that your scheduled treatment room and chair are completely disinfected and ready for you…or to ask that you wait in the comfort of your car or outside until your chair is ready.  Once ready, we will text or call you and then escort you straight back to your chair with no waiting inside our office.  NOTE: We are also allowing a little extra time between appointments to minimize waiting times and allow for extra infection control measures

3: Our STANDARD sterilization and infection control practices already exceed all state and federal guidelines, including the elimination of all infectious viruses and bacteria…and COVID-19 is no exception.  In addition, Estamos tomando medidas adicionales para protegerte, including “double wiping” treatment areas and common countertops, doors and restrooms after each patient, and hourly regardless of patient volume.  We are also minimizing any potential aerosol creation during dental treatment, including using little to no ultrasonic cleaning during hygiene visits.  Finally, our dental masks offer extremely high levels of protection against the spread of COVID-19 and other viruses.

4: Si usted o alguien de su familia tiene actualmente o ha experimentado CUALQUIER síntoma de enfermedad (incluida fiebre, tos o síntomas similares a los de la gripe) durante los últimos 14 días antes de su cita programada, notifíquenos lo antes posible..  We will happily reschedule your appointment to a future date at least two weeks after your latest reported date of being symptom free.  You will incur no additional costs or fees due to any rescheduling as a result of your health conditions.

5: If you are advised by a health care professional to “self-quarantine” yourself due to recent travel OR potential exposure to COVID-19, OR others who have had potential exposure to the virus, please notify us as soon as possible.  We will happily reschedule your appointment to a future date at least one week after the end date of your self-quarantine period.  You will incur no additional costs or fees due to any rescheduling as a result of a self-quarantine situation.

6: Todo mi equipo dental, incluido yo mismo, estamos bajo órdenes estrictas de monitorear nuestra propia salud y cualquier síntoma potencial de enfermedad..  En caso de que alguien de mi equipo experimente algún síntoma de enfermedad, Cada persona afectada debe autoaislarse fuera de la oficina durante un período de al menos 2 semanas después de la última fecha informada de estar libre de síntomas..  NOTE:  Our schedule may need to be adjusted according to available doctor and/or team members if this situation arises.

7: Si conoce a algún familiar, amigo, compañero de trabajo o vecino que no pueda ver a su propio dentista debido a la disponibilidad limitada, Y no ha tenido síntomas durante al menos 2 semanas, estaremos encantados de verlos para cualquier tratamiento necesario o solicitado en nuestra oficina, sujeto a disponibilidad de citas..  We will also happily refer them back to their regular dentist after completion of their requested dental treatment.  Our purpose here is to serve others who may be in need of care.

My amazing dental team and I want to THANK YOU for entrusting us with caring for your oral health!  We value our relationships with you, and we assure you that we are doing everything we can to continue to provide you with excellent experiences in our office.  We are also dedicated to protecting your health, and the health of all those in our communities and beyond.

If you have ANY questions or concerns, please don’t hesitate to contact us via the following methods:

Phone OR Text:           713-691-8880

Email:                          [email protected]

When facing these challenging and uncertain times, we can overcome virtually anything when we all work together.  We offer our prayers and warmest thoughts and wishes to you and your families and friends.  We will emerge from this stronger, wiser and better prepared for the next challenges that come our way!

Todo lo mejor,

Dr. Nazari

Centro Dental Antoine

701 E Burress St.

Houston, Texas 77022

Preguntas frecuentes para pacientes

¿Qué es el coronavirus?

Los coronavirus son una amplia familia de virus, algunos de los cuales causan enfermedades respiratorias en personas y otros circulan entre animales. En raras ocasiones, los coronavirus animales pueden evolucionar e infectar a personas y luego propagarse entre ellas. Entre los brotes previos de coronavirus se incluyen el síndrome respiratorio agudo severo (SARS) y el síndrome respiratorio de Oriente Medio (MERS). La COVID-19 es la enfermedad causada por el nuevo coronavirus, SARS-CoV-2.

Although we have a lot to learn about this virus, it appears to spread like other respiratory viruses — by people with the infection coughing and sneezing. These droplets are inhaled by other people or moved to the eyes, nose or mouth by contaminated hands.

¿Cuáles son los síntomas del COVID-19?

Los síntomas de la COVID-19 son similares a los de la gripe e incluyen fiebre, tos, dolor de garganta y dificultad para respirar. La mayoría de las personas solo presentan síntomas leves. Sin embargo, algunas personas, generalmente aquellas con otras complicaciones médicas, pueden presentar síntomas más graves, como neumonía.

Tengo una cita programada en el Centro Dental Antoine. ¿Qué debo hacer?

Si actualmente te sientes enfermo, Por favor reprograme su cita dental y llame a su médico.. Esto es especialmente cierto si tiene fiebre, tos, estornudos o dificultad para respirar. Lo mismo aplica si ha tenido alguno de estos síntomas en las últimas 48 horas.

Please also reschedule your appointment if, in the past two weeks, you have either been in close contact with someone who is infected with COVID-19, or have returned to the United States from an area affected by the coronavirus disease. Right now this list includes China, Iran, Italy, Japan, and South Korea.  However, the list of countries continues to change, so it’s a good idea to check this Sitio web de los Centros para el Control y la Prevención de Enfermedades para obtener actualizaciones sobre los países afectados.

Para reprogramar una cita o si tiene alguna pregunta, llame directamente a nuestra oficina. Puede encontrar todas nuestras clínicas junto con la información de contacto aquí.

¿Qué hago si tengo síntomas de COVID-19?

Si tiene una cita en el Centro Dental Antoine, no venga. Puede reprogramar su cita llamándonos directamente. 

If you do feel ill, don’t panic. Most people who get the novel coronavirus disease have only minor symptoms and do not need medical care. However, you should contact your doctor to inform them of your symptoms and get advice.

Si tiene un caso leve, su médico podría recomendarle que trate los síntomas en casa. Quedarse en casa también ayuda a evitar exponer a otras personas a la enfermedad.

Si tiene un caso más grave, llame antes de acudir a urgencias. Esto ayudará al equipo médico a prepararse para su llegada y le permitirá recibir la atención más rápida y eficaz posible. También les ayudará a proteger a otras personas de su infección.

¿Debería hacerme la prueba del COVID-19?

Testing is typically conducted by taking a swab at a health care provider’s office. Call ahead before visiting your health care provider.

¿Qué debo hacer para mantenerme a mí mismo y a quienes me rodean a salvo?

The most important steps to take are the same as for every cold and flu season: Wash your hands frequently for at least 20 seconds with soap and hot water. Use alcohol-based hand sanitizer if you cannot wash. Stay home if you are feeling ill. If you experience symptoms, call your doctor’s office. They will help you determine if you need to be seen and provide you with instructions for seeking medical care.

¿Dónde puedo obtener más información sobre el COVID-19?

For more information on COVID-19, visit the Centros para el Control y la Prevención de Enfermedades.